General Features
Pro Food
Package
Package
A.
Deliverables
Native iOS Customer App

Native Android Customer App

Customer Web Panel

Native iOS Delivery Driver App

Native Android Delivery Driver App

Delivery Driver Web Panel

Native iOS Restaurant App

Native Android Restaurant App

Restaurant Owner Web Panel

Android Kiosk App for Food Ordering (Optional)

Main Responsive Website

Food Ordering from Website

Dispatcher / Manual Booking panel

Billing / Accounts Administrator Panel

Administrator Web Panel to manage all Apps & Web Systems, Payments, Rates, Customers, Drivers, Restaurants, Reports, Settings, etc

B.
Businesses that can use this System

Any One
C.
Flow Diagram


D.
ADDITIONAL USEFUL APPS
Kiosk Android Food Ordering App

E.
Major Features
iOS Apps Submisstion/Installation to iTunes Store

Android Apps Submisstion/Installation to Google App Store

Support for Bugs
1 Year
Licensed Source Code - Open for all modifications
Available & Included
Lifetime License

Text and Banner Changes for 1 Week

Free Languages along with English (No additional charges for R2L Language Integration)
25 Languages
Free Currencies along with USD
25 Currencies
White Labelling/Branding - Adding your Logo & Name to the Apps

Free Annual Upgrade
1 Year
Changing the color theme of Web & Apps as per your Logo 1 Primary color

Removing our Name, References as Developer of the Apps

Single App can be configured to be used in Multiple Countries

Payment Gateway Integration
* Above details may change.
Please Consult with your Preferred Payment Gateway Company to make sure they are Available and Provide Services in your Country.
1 Method from 1 Payment Gateway of your Choice will be integrated into the Apps for Free.
Below is the List of Famous Payment Gateways available for all Major Countries. Choose 1 Payment Gateway available in your Country and we'll Integrate it for you. Eg. If you are from USA, you can go with Stripe. For Botswana, go ahead with Paygate.
Pre-Integrated Payment Gateways
Token Based Payment Gateway
Country
Payment Gateway
Botswana
Paygate
Brazil
- Zoop
- Iugu
- Payu
- Paymentez
Chile
- Payu
- Paymentez
Colombia
- Payu
- Paymentez
Ecuador
Paymentez
Egypt
PayMob
Ghana
Paygate
Kenya
Paygate
Malasiya
Senangpay
Mauritius
Paygate
Mexico
- Payu
- Paymentez
Namibia
Paygate
Nigeria
Paygate
Oman
Ompay
Philippines
Paymaya
Poland
Espago
Romania
Payu
Saudi Arabia
Telr
Singapore
Omise
South Africa
Paygate
Switzerland
Oonex
Tanzania
Paygate
Thailand
Omise
Trinidad and Tobago
PowerTranz
Turkey
- Iyzico
- Payu
Turks And Caicos Islands
Plugnpay
Uganda
Paygate
USA
- Squareup
- Stripe
Venezuela
Paymentez
Zambia
Paygate
Zimbabwe
Paygate
World Wide
Stripe
Non-Token Based Payment Gateway
Country
Payment Gateway
Angola
- Bai Paga
- ProxyPay
Cyprus
NestPay
Dubai
Payfort
Egypt
Payfort
Ghana
Flutterwave
Indonesia
Xendit
Jamaica
Wipay
Jordan
Payfort
Kazakhstan
Paybox
Kenya
Flutterwave
Kyrgyzstan
Paybox
Lebanon
Payfort
Libya
Fawry cash
Malaysia
Toyyibpay
Nepal
Khalti
Nigeria
Flutterwave
Oman
Thawani
Philippines
- Paymongo
- Gcash
Qatar
Payfort
Russia
Paybox
Saudi Arabia
Payfort
South Africa
- Flutterwave
Yemen
Floosak
World Wide
Stripe
Mobile Money Payment Gateway
Country
Payment Gateway
Bamako Mali
Orange Money
Benin
MTN Mobile Money
Cameroon
MTN Mobile Money
Congo
MTN Mobile Money
Eswatini
MTN Mobile Money
Ghana
MTN Mobile Money
Guinea-Conakry
MTN Mobile Money
Ivory Coast (Côte d'Ivoire)
MTN Mobile Money
Kenya
mPesa Mobile Money
Liberia
MTN Mobile Money
Rwanda
MTN Mobile Money
Senegal
Orange Money
Tanzania
mPesa Mobile Money
Uganda
MTN Mobile Money
Zambia
MTN Mobile Money
World Wide
Stripe
Please Consult with your Preferred Payment Gateway Company to make sure they are Available and Provide Services in your Country.

Advanced Marketing & SEO support at discounted rates for 1 Year

Dedicated Support via Support System

Availability of Technical Project Manager through Skype and Whats App Text Chat

Availability of Technical Project Manager through Skype Calls

Availability of Technical Project Manager through Phone Calls

Availability of Technical Project Manager through Emails

Allotment of dedicated Project Manager throughout the Set up and Launch Process

Twilio SMS Gateway Pre Integrated (For Worldwide Usage)

Local SMS Gateway Integration (if Twilio doesnt work in your country or you dont prefer it)

Android Store Designer Screens

App Store Designer Screens

Unlimited Restaurants

Unlimited Delivery Drivers

Unlimited Users

Enhancements start at 10 USD Hourly Rate

F.
Food Delivery Features
Customer App
Registration with Email, Phone number, Facebook or Google Account

Login using Email or phone number (Or login using Fingerprint or Face ID. This is a Paid Add On)

OTP Verification for a New User

Filter & Search nearby Restaurants

View Restaurant details, Items & Rating/Reviews

Add Items to Cart

Custom Product (Add extra Toppings)

View & Edit Cart

Add Address (Add unlimited number of Delivery Addresses)

Food Order here can be
- Pick up from Restaurant / Take Away
- Deliver At Home
- Deliver At Home but Contact Less Delivery (Only when payment is done online)

Add Voice Instructions for Delivery Drivers

Give Tip to Driver

Add Instructions for Restuarant if any

Apply Coupon if any

View Invoice and Booking Summary

Make Payment (Cash, Online Credit Card & In-App Wallet Payment Options)

Scan Credit Card for Payment

Add Multiple Cards

Check Wallet Balance Before placing order

Track Your Order Status

Live Tracking of Delivery Driver

Estimated Time Calculation

Internal Text Chat between Driver & Customer

Call Delivery Driver

VOIP based Call masking

Provide Advanced Reviews / Ratings to Delivery Drivers and Restaurants/Stores

Mark Restaurant as Favorite

Manage Orders

Manage Profile

Manage Language and Currency

Manage Wallet Money

Manage Favorite Locations

Enable or Disable Fingerprint ID / Face ID

Delivery Driver App
Registration with Email, Phone number, Facebook or Google Account

Login using Email or phone number (Or login using Fingerprint or Face ID. This is a Paid Add On)

OTP Verification for a New User

Upload required Documents & Vehicle Documents

Manage Availability (On / Off)

Receive Food Delivery request from Restaurant

Accept / Reject Request

Pick Up order

Track Delivery Location

Manage Wallet (In order to receive Cash Orders)

Manage Profile

Manage Vehicles

Manage Documents

Manage Language and Currency

Adjust Driver Cash Job commission from Wallet

View Order History

View User's Feedback / Ratings

Rate User

Manage Bank details

View Earning Reports

Enable or Disable Fingerprint ID / Face ID

Restaurant App
Registration with Email, Phone number, Facebook or Google Account

Login using Email or phone number (Or login using Fingerprint or Face ID. This is a Paid Add On)

Manage Availability (On / Off)

Manage Orders

Manage Restaurant details

Set Business Hours

Setting Stock Availability (Available / Not Available) from the Apps

Assign Delivery Driver. Here you can have
- Your Own Delivery Drivers
- Approved Freelance
- Market Place Delivery Drivers

Track Order

Configure Restaurant's Documents per your target Country

KOT Print via Bluetooth printer in Android Food Delivery App of Restaurant

Enable or Disable Fingerprint ID / Face ID

Manage Bank details

View Earning Reports

General Features
Manage Password

Advertisement Banners

Internal In App Wallet Integration

Wallet to Wallet Money Transfer

Internal Text Chat between Driver & User

Realtime Chat with Support Team

News Feed

Push Notifications for All Users

Email Notifications to Customers & Driver

Feedback and Rating System

Surge Pricing

In-App Notifications

Promo Code and Referral Reward

Invite friends and referral system

Navigation using Google map and Waze

Newsletter Subscribe

G.
Web Panel Features
Interactive Home Page

Multilingual

Login Using Email or Phone Number

Login Using Facebook or Gmail accounts

Registration of Customer, Driver, and Restaurant

Seperate Panels for Customer, Driver, and Restaurant

Attractive Dashboard

Booking of Food Delivery through Website

View Booking Summary

Manage Verification Documents

Manage Vehicles (Delivery Vehicles)

View Wallet Transactions

View Earning Report

Manage Scheduled Bookings

Manual Booking through Restaurant Panel

Management of Food Items from Restaurant Web Panel

Manage Restaurant details and Working Hours (This is for Restaurant)

Manage Orders

Edit Profile

Manage Password

6 Information Pages - Text and Images can be managed from Admin Panel

H.
Admin Panel Features
Attractive Dashboard

Graphical Statistics / Reports

Admin Rights & Roles

Manage Users

Manage Drivers

Manage Restaurant- Food Items, Orders, Earnings, etc.

Manage Delivery Vehicles

Manage Delivery Preference as Business Model (Allow - Disallow : Contact Less Delivery, Door to Door Delivery, Take Away Orders etc)

Manage Orders

Manual Ordering from Admin Panel

God’s View

Heat View

View/Manage Payments

View/Manage Commission

View Earning Reports

Referral Report

Wallet Report

Driver Log Report

Manage Geo Fence Location

Restrict crime prone areas: Geo Fencing

Manage Language Labels

Manage Email & SMS Templates

Manage Currency rates

Manage Documents required From Users

Manage Surcharges

CSV export for Major Reports

Manage Promocodes

Manage Advertisement Banners

Manage Information Pages

Manage Contact Page

Advanced Auto Backup Features

Mass Push Notification from Admin Panel

Real time Currency Rates

Manage Notification Sounds and Ringtones

Block Fraud Users

I.
PAID ADD-ONS
Restaurant Items Bulk Import through CSV

Delivery Charges as per Distance

Rounding Off (Rounding Invoice Amount as per Currency)

Email Address Optional (Users can Login & Register via Mobile Number only)

MLM (Multi-Level Marketing) Referral System

System Diagnostic / Error Console - For quick fixes and issues related to Server and App Interface

Tip for Delivery Driver when paid Online via Card / Wallet

Store Wise Commission
Set different Commission Rate for each Store.

Day Wise Separate Timeslots
Select Weekdays and Weekend for Stores as per your region's culture.

Item Name Searching
Allow searching of Restaurant and Items together in Store Search

Voice Instruction for Restaurant Delivery Drivers
Customer can leave voice messages instructions for Delivery Drivers.

Order Cancellation option for Restaurant Delivery Driver
Restaurant Drivers can cancel Delivery orders if they cannot deliver Food for some reasons.

Graphical Status of Order in App notification
This feature shows status of Ordered Food via Graphical Icons as in App Notifications.

OTP Verification to Start the Task
Customers to provide OTP to Delivery Drivers to confirm the start of delivery.

Multiple Delivery in Stores Delivery Driver to "Deliver" more than 1 Order from same Store/Restaurant in 1 go.
Delivery Driver to "Deliver" more than 1 Order from different Store/Restaurant in 1 go.
Delivery Driver to "Deliver" more than 1 Order from different Store/Restaurant in 1 go.

Restricting Delivery Driver’s Fraud
We have added a new Feature that will not allow the Delivery Driver to mark status as “Arrived” unless he is in X Meters/Feet distance from the Store Pickup Location. We have been receiving complaints about Delivery Drivers marking status as “Arrived”
even when they are far from Store Pickup Location to trouble Users.

Re-Assign Delivery Driver for Store OrdersIn this feature, the App Owner can Assign/Re-Assign Delivery Driver to an Order. Assigning / Re-Assigning Feature Driver is required when the Order is ready for Delivery but there are no Delivery Drivers available for Delivering the Order due
to below reasons: - No Delivery Drivers is Available/Online near to Store/Restaurant - Delivery Drivers are available but they all rejected the Delivery Request - Delivery Driver Cancels the Delivery after confirming and accepting the Delivery
Order

Restaurant menu multiple options/Toppings
Allow Restaurant owners to add multiple Toppings and Options for each Food Item. Let us explain the depth of Options and Toppings with an example of Pizza. Below options can be set and sold with the Pizza. Customer will have to pay additional
cost for the available Options on top of Pizza’s Cost:
Margherita Pizza Cost : 15 USD
Customer can select the Size: Small - 15 USD, Medium - 25 USD, Large - 30 USD
Customer can select the Base: Thin Crust - 5 USD, Soft Crust - 5 USD, Pan - 5 USD
Customer can select the Toppings: Tomato - 2 USD, Onion - 2 USD, Cheese - 3 USD
Margherita Pizza Cost : 15 USD
Customer can select the Size: Small - 15 USD, Medium - 25 USD, Large - 30 USD
Customer can select the Base: Thin Crust - 5 USD, Soft Crust - 5 USD, Pan - 5 USD
Customer can select the Toppings: Tomato - 2 USD, Onion - 2 USD, Cheese - 3 USD

Free Delivery Promo Codes for Specific Stores
App Owner can set the Promo Code for Specific Stores or for all Stores. Free Delivery Promo code can be ON/OFF. Having this, the Customer will see that Delivery is Free but in real the Store Pays for it as part of promotion.

Advanced Rating Flow for Delivery Drivers and Restaurants/Stores
Allows user to provide ratings and feedback for the Delivery Drivers and Restaurants/Stores in very detailed way. The feedback will be helpful to Restaurant Owner and Delivery Driver to improve their Service.

Location Wise Banners in Store Delivery Components
App Owner will be able to create Application’s Home Page Banner’s Specific to Target Location. User will see Banner according to the Location Address in User Application Home Page Screen.

Location Wise Push Notifications throughout the System
App Owner will be able to send Push Notification to all Users of selected Location.

Location Wise Promo Code
App Owner will be able to create Promo code Specific to Target Location. Only Users belongs to that location can use that promo code.

Cookie Consent Popup throughout the System
Cookie Consent Popup is for alerting users about the use of Cookies on your website to comply with GDPR & EU cookie Directive. You can disable it from Back End if you don't need it.

Using Firebase For Mobile Number Verification through the System
Firebase Authentication provides backend Services to authenticate users by verifying their phone number. Using this technology, you can avoid verification of User's Phone Number that uses expensive 3rd party SMS.

SKU Code For Store Delivery Items
SKU code is added to help Restaurant/Store owners to identify a specific item when order is received.

Restaurants to upload Pictures of their KitchensRestaurants
can upload pictures of their kitchens to let customers know about how they follow best safely and cleanliness processes in their premises.

Login using Face Id and Fingerprint
Face ID for iPhone Apps and FingerPrint for Android Apps are added as further new options for login into the Apps. By using this way of login, users don't need to go through the hassle of remembering passwords and usernames during login.

New UI/UX of Signin and Signup Process
The updated UI/UX of Sign in and Sign up flow mainly focus on Mobile number and OTP based authentication. This new way doesn't require remembering passwords and usernames during login.

Facebook Pixel Support
The Facebook Pixel is a 3rd party analytics tool which helps to measure the effectiveness of advertising by understanding the actions people take on websites and apps. It helps to track conversions from Facebook ads, optimize ads, build targeted audiences
for future ads and remarket to people who have already taken some kind of action on your website and apps.

Multiple Credit Card Management Users/Provider can now manage multiple credit cards in the Apps. They can add and remove new cards as per their requirement.

Video Call optionAlong with phone call and text chat option, User and Driver can also use the Video call option to communicate with each others.

Facebook Ads integration
Using this feature, the site owner can put the Facebook advertisements in the apps and generate revenue from it.

Google Ads integration
Using this feature, the site owner can put the Google Ads in the apps and generate revenue from it.

Food Item photo with video & multiple images
This feature allows restaurant/stores to upload video of items along with multiple images to provide users a clear vision of how that food item or other store item looks like.

J.
ADVANCED PAID ADD-ON FEATURES
Google Maps & Google API's With our "Round Accounts" Algorithm that will get you upto 2000 USD FREE Credits per month from Google.
Available as
Paid Add-On
Paid Add-On
K.
ADVANCED PAID ADD-ONS (AVAILABLE FROM 1ST JUNE 2023)
Latest UX/UI Design Let your Users Experience One-click Food Ordering Convenience with our On-demand App. Designed on Figma, our latest UI/UX Design is meant to reimagine your Online Food Delivery Business swiftly.
Available as
Paid Add-On
Paid Add-On
Live Activity - Current Status of Food Delivery in Notifications Your iPhone users can now see the Current Status of their Order on the Lock Screen. The Live Activity feature displays the Real-time Status of the Order, including
ETA, in an Interactive Notification Bubble.
Note: Available only for iOS Apps.
Note: Available only for iOS Apps.
Available as
Paid Add-On
Paid Add-On
Gift Certificate Your users can now send Gift Cards to their friends and family members, which they can Redeem and use to Order Food Online from their favorite restaurants. They can choose the Theme of the card and the Amount
they want. Also, they can Preview the Gift Card before sending it.
Available as
Paid Add-On
Paid Add-On
L.
Advanced Paid Add-Ons
(Available from 1st June 2024)
(Available from 1st June 2024)
Improved Admin Panel Dashboard We have improved our Admin Panel’s Left Menu, Dashboard, God’s Eye view, and Overall UI/UX to ensure that you can seamlessly Control and Manage your Business.
Available as
Paid Add-On
Paid Add-On