Step by Step Graphical Flow

Taxi with Delivery App Graphial Flow Screen

Website - Front End

  • web front panel home page
    Home Page
  • Choose Your Language
    Choose Your Language
  • Book a Taxi by panel
    Ride - Book a Taxi
  • Get Things Delivered
    Deliver - Get Things Delivered
  • Sign Up to Earn
    Earn - Sign Up to Earn
  • Ride With Business Profile
    Business - Ride With Business Profile
  • About Us
    About Us
  • Contact Us
    Contact Us
  • Privacy Policy
    Privacy Policy
  • How It Works
    How It Works
  • FAQ
    FAQ

Web Booking

  • Login
    Login
  • Register
    Register
  • Choose Taxi Types
    Choose Taxi Types
  • Parcel Delivery
    Parcel Delivery
  • Choose Moto Types
    Choose Moto Types

Manage Account

  • Login
    Login
  • Register
    Register
  • My profile
    My profile
  • My trips
    My trips
  • My wallet
    My wallet
  • Driver profile
    Driver profile
  • My Taxi's
    My Vehicles
  • Driver Trips
    Driver Trips
  • Driver wallet
    Driver wallet
  • Organization Profile
    Organization Profile
  • Organization Users
    Organization Users
  • Organization User Trips
    Organization User Trips
  • Organization Trip Report
    Organization Trip Report

Administrator Panel

  • Dashboard
    Dashboard
  • Server Monitoring
    Server Monitoring
  • Admin Groups Management
    Admin Groups Management
  • Companies Management
    Companies Management
  • Manage Drivers
    Manage Drivers
  • Reward Report
    Reward Report
  • Users Management
    Users Management
  • Manual booking
    Manual booking
  • Ride/Job Later Bookings
    Ride/Job Later Bookings
  • Order Food Manually
    Order Food Manually
  • User Wallet Report
    User Wallet Report
  • payment report
    payment report
  • geo fence locations
    geo fence locations
  • general settings
    general settings

Dispatcher Panel

  • Manual Booking
    Manual Booking
  • Ride/Job Later Booking
    Ride/Job Later Booking
  • ACCOUNTING WEB PANEL
    ACCOUNTING WEB PANEL
  • TAXI MANUAL DISPATCH PANEL
    TAXI MANUAL DISPATCH PANEL

Billing Panel

  • Subscription Report
    Subscription Report
  • Trips
    Trips

Loading Screen

Tow Truck App user screen
  • User Application's Splash Screen with App's Logo will be displayed for 2-3 Seconds. Your logo with your App name will show here.
  • Driver Application's Splash Screen with App's Logo will be displayed for 2-3 Seconds. Your logo with your App name will show here.
Tow Truck App Driver Screen

Introduction Screen

Tow Truck user App menu
  • User can see the information related to the Application on the Screen.
  • With this Screen, the User can flexibly choose the Language as well as currency of their choice. They can proceed for login or register through this Screen.
  • Driver can see the information related to the Application on the Screen.
  • With this Screen, the Driver can choose the Language and Currency of their choice flexibly. They can proceed for login or register through this Screen.
Medical Expert App menu

Application Login

  • app login

    The User can login into the App by using their Mobile number.

  • app login

    The User can also login into the App by using Face ID / Touch ID / Social Media Accounts (Google & Facebook) / Apple Account.

  • app login

    After entering the Phone number, user can either enter the OTP or the alphanumeric password. App Owner will decide and set in Admin Panel Settings of what he wants in his App >> OTP or Password. OTP can be send either using Twilio or Firebase method.

  • app login

    User can enter alphanumeric Password. (If this is set by the Admin).

Touch Id / Face ID Login (For Android Phone Users)

Select booking location
  • To activate Smart Login (Finger ID / Face Id), User first need to Login/Sign Up either by mobile number or social media.
  • After login, user can enable smart login option from his profile section of Application.
  • After enabling this option, user will see the Smart Login option in the login screen on his Device. Next time Users will be able to login using Finger ID / Face ID.
Select booking location Select booking location
  • Android Users can login using the Touch ID from their Mobile Phone.
  • User will be ask to put finger on sensor.
  • Its hassle free and help you to login using Touch Id.
  • Note: To activate Smart Login ( Finger Print or Face ID ), User first need to login/sign up either by Mobile Number or Social Media.

Face Id Detection (For iPhone Users)

Select booking location Select booking location
  • In case of iPhone device, user will be ask for Face Detection.
  • After successful authorization, user will be taken to main/landing screen.
  • Note: To activate Smart Login ( Finger Print or Face ID ), User first need to login/sign up either by Mobile Number or Social Media.

Registration

  • app registration

    Users can login to the App using Mobile number & Social Media credentials (Facebook or Gmail). There will be multiple steps for registarion.

  • app login

    After entering the Phone number, User will be asked to enter the OTP or password (as set by the App owner).

  • app login

    User can enter his full name in order to register on the App.

  • app login

    User can enter his email address and proceeed ahead. Once User is successfully registered on the App, he can login and use the Apps.

Application Menu

Tow Truck user App menu
  • The User Application menu is an easy way for the User on a whole to access all the features of the App and view through its operation and functioning.
  • The Driver Application menu allows the Driver to manage the services that they offer, their profile, documents, availability, gallery, bookings, etc, all just through this simple Application menu.
Medical Expert App menu

Choose the Service You Need

user select service and location
    The User can choose the service they require right from the categories that are listed here.
  • The User can choose the services that they require like Taxi on demand, Moto on demand and Parcel Delivery on Demand.
  • These Service can also be booked through Website.

Flow of Taxi Booking

choose service categories choose sub categories
    Book a Taxi
  • User needs to add their location first so as to get connected with the nearest Taxi Drivers.
  • Upon completing this step, they need to select the Taxi they require like Basic, Normal, Luxurious and choose the mode of payment for the same.
  • User can select the payment mode for the Taxi Ride.
User bank details
  • In this screen you can select the Mode of Payment like Cash, Wallet or Card.
  • User can also select the Profile type as Personal or Organization. In case the Rider is traveling for official purposes, he or she can create their corporate account and use it for booking the Ride b y selecting his Organization.
  • User can also enter the promo code (If any) here in this screen and avail the discount.

Option to Add destination later

User bank details
  • Riders may want to change the destination address while they are already on trip inside the Taxi.
  • Each time a Rider changes the destination, the Driver has right to reject or accept it.
choose service categories choose sub categories
    Manage Availability & Vehicles
  • Driver can manage his Availability by toggling the receives request upon setting their availability as online.
  • Driver can selects the Vehicle Type they operate.
  • Driver can add/delete the Vehicle that they would be driving.
sending request to provider

After selecting the Taxi Type and Payment mode, User can send the request to nearby Taxi Drivers.

On Driver App, a Ride request will be displayed. The request is time bound and thus if the request does not get accepted within the timeslot of the timer, the request gets automatically sent to the next Driver.

Provider accept or decline request

Taxi Driver arriving

choose service categories
  • As soon as Driver accepts request User receives the details of the Taxi Driver.
  • User can track the location of The Driver On Google map.
  • The User can remain connected with the Driver via calls and messages.
  • The Driver receives the pickup location of the User and can track the same on the Map.
  • The Driver remains connected via calls and messages till they arrive.
choose sub categories

Internal Chat between
User and Driver

The Driver and User will be able to communicate with each via the in-app chat feature as soon as the Driver accepts the request of the User. However, it is important to note that the chat would only be possible until the beginning of the Ride.

VOIP (Voice Over Internet Protocol)

This section allows the Driver and the User to remain connected with each other via internet calls. This feature prevents the private numbers of both, the Driver as well as the User from getting revealed to each other. In sure it maintains the security of both.

Video Call

Along with phone call and text chat option, user and Driver / Delivery Driver can also use the Video call option to communicate with each others. This section allows the Driver and the User to remain connected with each other via Video call.

Taxi Driver Arrived

job progress
  • Upon the arrival, the Driver confirms their arrival at the location of the User by sliding "Slide to Arrive" button.
  • Upon the arrival of the Taxi, the User gets notified with ‘Driver has arrived at your location.’
slide to begin job

Trip Started

job progress
  • The Driver begins their service by sliding the button "Slide to Begin Trip" and tracks the drop off location.
  • Upon the Driver arriving and beginning the Trip, the User in turn gets notified with ‘Your Trip has Started'.
slide to begin job

Shop/Stop/Eat while Riding

job progress
  • This is a very unique and useful feature that allows people to “pause” their trips along the way. This means that a user will be able to stop to buy items or to eat while their trip is on.
  • When the Rider wants to stop the ride in the middle of the trip, they can ask the driver to “Pause” the ride in the middle of the trip. During this “pause” time, the Rider will be charged a separate waiting fee.
  • This means that the trip charge and the waiting charge will be calculated separately and then added cumulatively in the invoice at the end of the trip. This gives you fair and unbiased billing each time.
  • The Rider will get a notification that his Trip has been put on hold.
slide to begin job
job progress
  • The Driver can restart the Trip once Rider is back in the Taxi.
  • The Rider will get a notification that his Trip has been resumed.
slide to begin job

Ongoing Trip

Ongoing Trip
  • Enroute the trip, the Rider can track the same live on their map. They can also use the SOS button on the App for emergency purpose and change the destination during the Ride.
  • They can also share the Ride location with Family and friends if needed.

Trip Completed

job progress
  • Upon the completion, the User is updated about their arrival with ‘Your Trip has been Completed’.
  • Upon reaching the drop location, the Drivers slides on ‘End’ to confirm the end of the Trip and the arrival of the User at the drop off location.
slide to begin job

Invoice Summary - Fare details

choose service categories
  • Upon the end of the Trip and the arrival of User at drop off location, the invoice gets shared with them.
  • The summary contains the details of the Trip provide including its fare, date, discount applied (if any) , fare details and review in order to provide feedback.
  • With the end of the Trip and the Driver tapping and sliding to confirm the end of Trip an invoice gets generated.
  • The invoice contains the Total Fare, Payment type chosen by User. In case of cash, the Driver collects the same from the user. The summary also contains the base fare, distance, time, tax and subtotal of the entire Service provided.
choose sub categories

Restricted Passengers Limit

  • You may want to limit passengers in each Taxi as per the government rules. So a SUV may have 5 passenger's capacity but during Corona you may want max 3 passengers in it due to Govt Rules, Social Distancing, etc.
  • User can see the note on the screen that only 2 Riders can sit in the Taxi. This will be shown just before when Rider sends the Ride request to Driver.
  • Same way Driver can also see the note on the screen about the Passenger limit. This will be shown in Driver App when Driver starts the Trip

Back to Back Trip Requests - Driver Application

  • Using this feature, the driver can get new ride requests while he is still on a trip. By accepting these back-to-back trips, drivers can spend more time earning money rather than waiting for next trip.
  • when a new ride request shows on the app, Driver can accept / reject the requests.

Driver Reward feature

Manage Vehicles choose sub categories
  • It’s a loyalty program by which drivers can achieve level/badge by providing good service and more trips to users. Drivers get the rewards based on the level/badge they achieve.
  • Driver rewards can be defined based on the levels/badge (i.e. Silver, Gold, Platinum and Diamond). So for example if a driver archives :
  • Silver Level then X Amount of funds will get credited in his In-App wallet
  • Gold Level then Y Amount of funds will get credited in his In-App wallet
  • Platinum Level then Z Amount of funds will get credited in his In-App wallet
  • Drivers can achieve these levels by meeting criteria defined for that Level within specific time duration set for that level.
Manage Vehicles choose sub categories
  • At any day between defined duration if driver achieves the defined criteria then he will get the level/badge and amount defined for that level credited in his In-App wallet immediately.Amount will be credited one time only in In-App wallet.
  • Once Driver archives the level, it will show forever in his Profile.

Face Mask Verification

User bank details User bank details
  • Driver needs to upload his Selfie every time he starts a Ride. This is to make sure that he is wearing a mask.

How to send a Parcel / Courier

multi delivery Loading Screen

Users can enjoy sending any kind of parcel using this app. Whether it is sending one item form one place to the other or getting multiple items delviered tat multiple locations, this app has got it all!

single delivery send and box multi delivery send and box
Common Delivery
Single Delivery (Send)

This option can be used by the User when they are willing to send across a relatively smaller item such as an envelope, some files etc. from point A to point B.

Deliver All
Single Delivery (Box)

This option is best for the User when the items to be sent across are bigger in size. For example, the User can use the Box option to send Bags of cement, home furniture etc. from point A to point B.

Select services
Multiple Deliveries (Send)

User can send across multiple files, multiple letters, and multiple items of smaller sizes in a single booking from one pick up location to multiple places.

Taxi and Rental Part
Multiple Deliveries (Box)

This is a great option for the Users who wish to send large and bulky items from one place to multiple places for example, sending across multiple Cement bags from the factory to multiple construction sites.

Single Delivery

choose service categories choose sub categories
    Provide Pickup location, choose Delivery Vehicle (Single Delivery)
  • User needs to add their location first so as to get connected with the nearest Parcel Delivery Drivers.
  • Upon completing this step, they need to select the Delivery Vehicle like Scooter, Cargo Car, Truck etc..
  • User can choose the payment option as Cash, Card or Wallet.
choose service categories
    Add Parcel Details
  • User can add Parcel details like Receiver name, Package type, details etc.
  • User can provide their Special Delivery instructions if any.
sending request to provider

After providing all the Parcel details, a request will sent to nearby Delivery Driver.

Driver now needs to accept the request within the time given in timer.

The request is time bound and thus if the request does not get accepted within the timeslot of the timer, the request gets automatically sent to the next Driver.

Provider accept or decline request

Delivery Driver arriving

choose service categories
  • As soon as Driver accepts request User receives the details of the Driver. User can track the Delivery Driver location on Map.
  • The User can remain connected with the Delivery Driver via calls and messages.
  • The Driver receives the location of the User and can track the pickup location on Map.
  • The Driver remains connected via calls and messages till they arrive.
  • The Driver can cancel the Delivery anytime.
choose sub categories

Delivery Driver Arrived

job progress
  • Upon the arrival of the Driver, the User gets notified with 'Driver X Has Arrived at Your Location for Parcel Pickup’.
  • Upon the arrival, the Driver confirms their arrival at the location of the User by selecting from the options Yes or No.
slide to begin job

Parcel Delivery Started

job progress
  • Upon the Driver arriving and beginning the , the User in turn gets notified with ‘Your Delivery Service has Started.
  • The Driver begins their service and tracks the Delivery location where the parcel needs to be delivered.
slide to begin job

Parcel Delivered Successfully

job progress
  • Upon the delivery, the User is updated about delivery that 'Your parcel delivery has been completed’.
  • Upon reaching the Delivery Address, the Drivers slides on ‘End’ to confirm the end of the Service.
slide to begin job

Delivery Confirmation

Delivery Confirmation
  • Upon Delivery, Driver can confirm the Delivery by entering the unique code or sign. This will be selected by the Administrator.

Invoice Summary

choose service categories
  • Upon the end of Delivery, the invoice gets shared with them.
  • The summary contains the details of the Service provide including its fare, date, discount applied (if any) , fare details and review in order to provide feedback.
  • Invoice will be displayed to Delivery Driver.
  • The invoice contains the total fare, payment type chosen by user. In case of cash, the Driver collects the same from the user. The summary also contains the base fare, distance, time, tax and subtotal of the entire Service provided.
choose sub categories

multi delivery

  • In case the User wants to send more than one items to more than one place, he can choose this option. In order to use this feature, the User has to first select the vehicle type that will be required for said delivery.
  • The next step is to mention the pickup address for the items and then adding the delivery address. This will be shown in the map as well. The User will now be required to add all the required information regarding the parcel..
  • Once the User has put in the address, the next screen prompted will require for him to fill in all the details pertaining to the items being sent.
  • He will have to add details like Receiver’s name, contact number, any special instructions, item details such as “electronic/fragile” etc. and details of the package size.
  • After the User has put in all this information, he has to select the “Deliver Now” option. In case there are some changes or errors, the user can click on the “Reset” option and re enter all the information.
  • Once this is done, the User will have to select on the “Add Delivery” option shown in the bottom right hand side corner of the app.
  • When the User clicks on this option, he or she will have to put in the new address of the 2nd delivery. The user will have to fill in all the details as he or she did with the first item.
  • The User can continue adding this delivery station by the same method. Then the map on the screen will show the route of all these deliveries to be made.
  • When the User then clicks on “Next” option on the bottom of the screen, he will then be taken to a screen that shows the pricing.
  • The User will be able to see the options of the Payment mode, such as Cash, Card or Wallet. The User will also get an option of selecting who will be making the payment, the Sender or the receiver.

How to book a Moto / Two Wheeler?

choose service categories choose sub categories
    Book a Moto / Two Wheeler
  • The flow of Moto would be same Taxi. User needs to add their current location first so as to get connected with the nearest Moto Drivers.
  • Upon completing this step, they need to select the Moto type they require and choose the mode of payment for the same.
  • User can also choose the Profile Type as "Personal" or "Corporate".
  • Here User can opt to Choose the Moto booking time as Now or Later.
sending request to provider

After selecting th Moto Type and Payment mode, User can send the request to nearby Moto Drivers.

On Driver App, a Ride request will be displayed. The request is time bound and thus if the request does not get accepted within the timeslot of the timer, the request gets automatically sent to the next Driver.

The rest of the flow would be exact same as Taxi Flow.

Provider accept or decline request

Advanced Features

Restricting Driver’s Fraud in Taxi Components

  • This feature will allow Driver to mark Ride status as “Arrived” unless he is in X Meters/Feet distance from the Rider’s Pickup Location.
  • Driver will see the message on the Screen as "The Trip cannot be started as you are still far from the Pickup Location requested by the Rider."
  • User can Rate Driver based on few parameters like Wearing Mask, Uniform, No Contact Delivery etc. User can also add his review in the text box provided.
  • After Delivery Driver Ratings, User can review & rate the Restaurant.
  • Star Smiley will be displayed according to the selected star ratings.

Location Wise Banners throughout the System

  • App Owner will be able to create Application’s Home Page Banner’s Specific to Target Location. User will see Banner according to the Location Address in User Application Home Page Screen.

Location Wise Push Notifications throughout the System

  • App Owner will be able to send Push Notification to all Users of selected Location.

USING FIREBASE FOR MOBILE NUMBER VERIFICATION

  • Firebase Authentication provides backend Services to authenticate users by verifying their phone number. Using this technology, you can avoid verification of User's Phone Number that uses expensive 3rd party SMS.
  • User can enter his phone number and verify.
  • An OTP will be sent to user on his number for verification.

Delivery Helper

Delivery Helper Delivery Helper
  • Feature is available in Parcel / Courier Delivery App. Helper Feature in Parcel Delivery App. A Helper person will come along with a delivery driver to help in transporting the heavy items. Administrator can define Delivery Vehicles with higher Rates where a Helper is available to assist the Delivery Driver for loading and unloading of Cargo/Goods.
  • User can choose the Vehicle type which provides helper with it.
Manage Vehicles choose sub categories
  • There are few Vehicle Types set by the Admin that require helper with it. This is set by the Administrator.
  • Driver can set the vehicles which he has for the Delivery.

Apply Toll Cost Manually

Cost Manually Cost Manually
  • Many countries dont have Toll API.
  • In such cases, Driver will be able to add Toll charges at the end of the ride. Once confirmed by Rider, it will be added to the Ride Invoice.
Cost Manually Cost Manually
  • Here Driver will enter the Toll charges or any other charges manually.
  • The request will be sent to User for approval of the charges.

OTP Verification to Start the Ride (This is for Taxi Service)

OTP Verification to Start the Ride
  • In Taxi on demand Service, Rider has to provide the OTP to Taxi Driver in order to start the Ride.
  • Driver will then enter this OTP in his application and start the Ride.

Graphical Status of Delivery / Ride in App Notification

Voice Instruction for Delivery Driver
  • This feature shows status of booked Ride to Rider / Customer via Graphical Icons as in App Notifications.

corporate rides

    Create your Business Profile.
  • This feature will allow the User to create their own Corporate profile.
  • In case the User is traveling for official purposes, he or she can use this profile to make a booking for the ride.
  • The User will get all expense reports, ride details, fare, bills and other expenses in the form of an email on their official ID.
  • If they are booking a personal ride, they can use their normal/personal profile in order to make the booking.
  • The User will have to make their profile and select their organization.
  • When they do this, a request for verification is sent across to the Organization. Once the organization has verified the profile, the corporate profile is registered.
  • Your Users will now be able to make a booking for all their professional or work related travel using these profiles.
  • User can choose between the Business profile and personal profile while booking the Ride.
  • After choosing the Business Profile, User can choose the purpose of choosing Business Profile like Travel to Airport etc.

Ride Cancellation

Support menu & About us
  • Rider can cancel a Ride by selecting the appropriate reason and if Driver hasn't followed Covid-19 Safety Measures.
  • Driver can cancel a Ride by selecting the appropriate reason and if Rider hasn't followed Covid-19 Safety Rules.
Live chat

Safety Checklist

Support menu & About us
  • List of Safety Measures that Rider and Driver must follow during this Covid Era will be displayed at booking of each Ride.

Safety Reviews & Ratings

Support menu & About us
  • User can provide the ‘Safety Ratings’ based on Covid-19 safety precautions taken during the Job done by the Driver.
  • User can also provide review based on his experience.

Wallet to Wallet Money Transfer

  • Looking for a seamless way to make payments easy for your customers and assist the Drivers to receive the money directly in their wallet. Then, the wallet-to-wallet money transfer feature will turn out to be a blessing in disguise for your customers and Drivers.
  • Through the pre-integrated wallet present, your customers can smoothly make payment through their wallet and have it sent to the Driver’s wallet especially if they do not have the change for the services that they have booked.
  • All that they would need to do is select from the two options present in the wallet to whom they wish to send, the user or Driver and then choose their respective mobile number or email address and then they need to transfer the money from their wallet to the wallet of the Driver.
  • This feature will surely be a blessing in disguise for your customers and Drivers who may be wary of sharing their card details.

Multiple credit card management

choose service categories
  • User will have facility to add / save multiple cards in the App.
  • They can make payment from any Card and can delete if needed.

Membership Subscription Plan

  • Admin can define the Membership plan for Drivers like 2 months subscription and 1-week subscription plan.
  • Drivers can subscribe for the Plans and can provide the Services.
  • The unique feature that will ensure that no Driver is able to provide their services until they have subscribed to the subscription plans present on the Membership Subscription Plan.
  • All that the Driver needs to do is enter their application and then tap on My Subscriptions.

Manage Notification Sounds and Ringtones

Using this unique feature, you the owner of this App can manage the notification sounds and respective ringtones of the Store, the Drivers and the Users respectively.

The notification sounds may include the request sound for the driver and rider, notification sound for the Driver including the message and notifications, notification sound for the user including the message and notification, for the store including the message and notification and finally, the VOIP based (voice over internet protocol) call.

All these sounds are already present in the solution itself. However, other sounds may be downloaded from the admin panel.

Tip Feature

    User can Tip the Driver.
  • If the User Tip's Driver via Credit Card, he will need to enter the Tip amount and it will be processed from his Credit Card. The App Owner will not get any commission on the Tip amount. The Tip will be listed on invoice but no Tax or Commission will be levied on it.
  • If the tip is given in Cash, it will nowhere appear on the invoice or reports.

Car Rentals

    This feature allows your customers to book completely chauffeured Rides for a particular duration of time for a stipulated distance.
  • Provide Pick up and Drop off locations
  • Tap on "Rent a Car" option on the screen
  • You will now come to a page that will request you to fill in details of your Pick Up location, Cab Type and the Hour wise package.
  • Once the choice is made, the user will be shown the inclusive of the package and the fixed fare for the same.
  • Prices per unit of distance and per unit of time will in case of exceeding the package particulars will also be shown here.
  • When the choice is made by the user a request is sent out to the Drivers.
  • All drivers who match the requirement in the area are sent the request.
  • The request page shows a timer to accept the request along with other details of the ride requested.
  • Once the driver accepts this request, the job is theirs.

taxi hailing / hail ride

  • Let's say a Driver is available for a ride and is driving an empty car. And some passenger just hails at him and want to hire him for a ride, the driver can simply click on Hail Ride Option on the Map and add the destination address. Upon this the fare estimate will be calculated and route will be shown on the map. The driver will start the ride and complete the ride in systematic way. The whole ride will be traced and an invoice will also be prepared at the end. This is the best option to make your Taxi Company earn more money if you want drivers to take rides from passengers who may not have User App on their phone. And want to keep invoicing and rides route & detail to be stored in the System. On top of all, the taxi Company earns commission on this ride.

Multiple Stopover Points

  • This feature allows you to visit and hold at multiple destinations during your Trip.
  • Do trip with Pickup or drop anywhere with family, colleagues or friends.
  • Additional stops are added automatically on your route, which makes an easy, enjoyable, cost-effective shared rides.
  • Earn more by increasing trip request by allowing your users to do shared long-distance rides.
  • Add Source and destination with other stops over and do the request.
  • At the driver application, the request will come as the ride request where the driver will get the options to mark each destination.
  • The trip fare will be as per the standard fare defined for the vehicle type.
  • The stopover hold time will be calculated in the invoice as per the standard time rates defined for the vehicle.
  • The app also has the feature to end the trip anywhere, if in a case where users want to end the trip at any destination.

"CAR POOL" AND "BOOK FOR SOMEONE ELSE" FEATURES

    Car Pooling - Share ride with other people and save money.
  • The carpooling feature will allow multiple people to book rides in the same car.
  • The user can simple select the “Pool” option and book a “seat” instead of booking the whole car.
    Book for Someone Else - Book A Ride for your family or friends!
  • Book a ride for someone who does not have the application and wants to do the trip.
  • This feature allows the User to select the contact details of someone else and request for the ride.
  • When the driver will accept the request the another user will be notified by SMS about their trip.

Surcharge & Ride Later Feature

  • User gets notified if any surcharge is going to be applied on his Ride. Surcharge can be perk time extra charge or night charges, etc. The Administrator sets the surcharges from Admin panel.
  • A User can book a ride for a later time also. Let's say he wants to book a ride for Airport 2am midnight. In this case, he doesn't have to remember and book a ride at 1.45am. He can simply book a ride for a later time. And the system will Auto Post the ride request at 1.45am to all drivers in the range of pickup location.

Airport Rides/Surcharge

  • The Airport Surcharge feature will enable you to add a surcharge amount to all the Rides coming from the airport or going to the airport.
  • The Admin can Geofence the area around the airport. When this is done, if a ride originates from within that area or if the drop location falls within that geo fenced area, the app will automatically add a surcharge value to the ride.

How to cancel a Trip

user app login and registration screen
  • User & Driver can cancel the booked Trip (once the driver has accepted the ride request and before he picks-up the User).
  • If a User cancels the ride X minutes after booking the ride, he will have to pay Y amount of cancellation charges. The cancellation fees will be deducted form his Credit Card.
  • Cancellation fees is optional and is set by Administrator.
Driver login and registration screen

X to Y Location

  • This is a specification that allows the admin to keep a fixed flat rate for a trip from a fixed point A to a fixed point B. For e.g. the admin can choose to keep a flat fare of 'X' in between the airport and the railway station which will not vary owing to anything. These two points can also be two cities.

Favorite Driver

  • The User can mark the driver as favorite from his App. Also, he can remove the Drivers from the favorite list anytime.
  • In the case when you do the Trip with any Driver and you want to do the Trip again with them, then mark the Driver as Favorite.
  • This feature allows the system to set the priority in sending the request to all favorite Drivers first whoever is marked as favorite by the User.
  • This way User gets the chance to book the Trip with any specific Driver.
  • Once the Trip is completed the User will be prompted to rate the Trip and provide the feedback.
  • Apart from this, the User will get the option to mark the Driver as a favorite so that next time they got the chance to do the Trip again with them.

End of the day trip - Driver App

  • Driver can tap the Destination Mode Icon at the Driver App.
  • Enter your destination address. You can also set the destination as your home address or any location of your choice.
  • Tap on "Start trip to destination“
  • Your destination will appear as a pin on the map.
  • In case when Drivers are going to a specific destination for any purpose then they can set the destination mode on and add the destination address.
  • Now, those Users who are requesting for the ride, near around same destination address then drivers will get those ride request.
  • This feature helps the Driver to earn more when they are traveling to predefined route or destination everyday like going home.
  • Get this feature and increase the Trip request ratio and earn more.

Toll Calculation for USA (Using 3rd party Toll API)

  • The app will automatically calculate the Toll that may be charged on the Route. This amount is added to the total bill in the Invoice. This feature is exclusive for specific countries only.

User Preferences

  • User can set Preferences for Rides like Prefer a Female Driver, Taxi with Handicap Accessibility and Taxi with Child Seat accessibility.
  • Woman Users will be able to prefer Woman Drivers for their Rides. When this option is ON, Woman Users can select if they prefer Woman Drivers. In this case, 1st all Woman Drivers will be preferred and if there is no woman Driver in vicinity, male drivers will be requested for the ride.
  • If your Drivers have Taxi's with Handicap Accessibility, they tick the option as YES in their Taxi's Detail Screen. And thus they will be preferred for Rides requested by Handicap Users
  • If the User is traveling with a child, they will have to go to the “preferences” section of the application. When the User clicks on “Preference”, they will find 3 options. They must select “Prefer Taxi with Child Seat Accessibility”.
  • These options can be turn ON/OFF from Admin Panel.
  • In order to enable the preferences, the driver has to mention in the application while setting up details about their vehicle, that they have“child seat” "Handicap accessibility" in the car.

Waybill

  • Waybill generation in Driver's App. Waybill is necessary when the ride is in process and maybe cops or authority person would stop the car and want to know about the ride. The driver can show the waybill which will list all detail of ride except financial detail.

Manage Vehicles and Documents

  • Driver's can manage detail of their Vehicles and it's Documents.
  • Driver can upload & manage his documents like License, NOC, form the App itself.
  • The Administrator will get notified when the documents are uploaded so they can be verified.
  • Admin can also define the Documents that are need to upload by the Driver

Payment

  • Users & Drivers can manage their Credit Card information through this screen. The card detail is NOT stored in the APP or in the App's database. It's stored in the safe vault of the Payment Gateway Company. We just call the card using token and the secure transaction happens on the uber clone App.
  • Users can also scan their Card.
  • Users and Drivers can top up their wallet too.

Your Trips / Trip History

user app login and registration screen
  • User can view all his past rides (ride history) and also upcoming trips.
  • Upon taping on the trip list, the detail and invoice of past trip can be viewed.
  • Driver can view all his past rides (ride history) and also upcoming trips.
  • Upon taping on date on calendar, Driver will be able to view summary of that day including Total earnings, Average Ratings, Completed Trips). And can then tap on any Trip to view it's detail and invoice.
Driver login and registration screen

Promo Code

  • Admin can add different offers promo code for the Application Users.
  • User can avail any discount offer by entering the Promo Code.

Statistics

  • Driver can view their trips and earnings in graphical / statistical format.

My Wallet

  • Driver's and User's can top up their wallet using their Credit Card.
  • All transactions made through wallet and their detail are displayed in the Wallet Section.

Edit Profile

Edit Profile Change Password Screen
  • User & Driver can manage their profile details like Photo, Name, Email Address, Mobile number, Preferred Language, Preferred Currency and Places from their My Profile Page.
  • They can change their password from Change Password Screen.

Invite Friends

Invite Friends invitation message
  • Users & Drivers can invite their friends to join the uber clone app. They simply click on Invite Friends and their Referral Code along with invitation message will be sent to their selected contacts through WhatsApp, Gmail, Skype, Facebook, etc. An easy way for them to earn and best way you to get more users.

Emergency / Panic Button

Emergency / Panic Button emergency contacts added
  • Safety is a main concern in business. Our Panic/Emergency Button takes care of this. Driver & User can simply click on panic icon while on ride if they sense any threat or danger. Immediately a SMS will be sent to their Emergency Contacts with their real time location. And if they want, they can even contact their local Police on single click.
  • Upto 5 emergency contacts can be added to your list.

Heat View

Heat View
  • Heat View Page will list current & last few hours demand of Taxi on the map. The areas with high demand of Taxi's will be highlighted on map.
  • The Driver can take advantage of this and go to areas that have high demand of Taxi.

User & Driver feedback

User & Driver feedback
  • User can provide feedback for Driver for each Ride. All feedback will be listed here.
  • Driver can provide feedback for User for each Ride. All feedback will be listed here.

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  • There will be information Pages on the taxi Apps.
  • The administrator will be able to Edit the Information Pages from back end.

Support Menu, Livechat & About Us

Support Menu
  • There will be information Pages on the taxi Apps.
  • The administrator will be able to Edit the Information Pages from back end.
Livechat & About Us

Contact Us & Help

Contact Us & Help
  • Users and Drivers can contact App Administrator through the Contact Us Page.
  • They can also check the FAQ's for detail.
Contact Us & Help