In a time when taxi business giants like Uber are bathing in money. The young entrepreneur should not miss their chance to cash in on the online taxi business market. The world of Taxi Booking App is tempting, as profits can be made in a short time. Making a Taxi App like Uber can be challenging, but there’s a chance.
With the support of the right app development company, you can get your business going within a couple of weeks. Before you take the first steps, it is important to do your market research to identify the countries where you can profit the most.
You should know your competitors more than they know themselves. They’re using marketing ploys to attract customers. Their business and revenue model. Using statistics, you can find trends in customer behavior and identify pain points in this way.
A Taxi Booking App is made of two major parts – the User App and the Driver App. The features that are integrated in these two components will dictate how you manage to attract users and drivers to your Taxi App. The app contains an admin panel and website as well, but this blog will focus on those two aspects of the app.
Attracting Users to Your Taxi Booking App
Table of Contents
User App:
This is what the passenger will be using to book taxis. Ideally, you want this to offer as many user-friendly features as possible. Starting with a simple and intuitive UI. Features like real-time tracking for the user will boost their confidence. The sign-up process needs to be swift, the app should load fast.
Important features include:
Ride Scheduling –
It’s an option for passenger to book a ride for a later date. This is helpful for planned trips.
Multiple Payment Options –
Modern Taxi App’s offer multiple payment methods. For example, credit/debit cards, in-app wallets. Users can pay how they like.
Fare Estimation –
When the driver picks up the passenger, the GPS and a calculator get activated. The calculator works out the total distance and cost of the trip.
Rides with Accessibility –
This ride feature allows disabled people to book taxis that can accommodate them. These taxis come with wheelchair support.
Corporate Rides –
Corporate rides are booked for corporate employees by corporations. These rides might be booked specifically for professional trips.
Access to Driver’s Details –
Users can feel reassured that the company shows them the details of the driver. Such as photo, vehicle type, vehicle number, and ratings.
S.O.S System –
These features can be used if the user or the driver is in danger. It sends an SOS to the authorities, alerting them of their location.
Other Features:
Push Notifications
Booking Rides for Others
Customer Support
Emergency Contact System
Compatibility on both Android and IOS platforms improves visibility, also if the service is available on the website, phone, and tablet. Users may get coupons and discounts. Use loyalty programs.
Digital Marketing:
Run targeted advertisements on social media platforms, with a focus on your customer demographics.
Attracting Drivers To Your Taxi Booking App
Driver App:
This version is what the drivers will be using. The verification process will be lengthy, as one can imagine the extensive background checks when the user has to put their trust in the driver to take them safely.
Important features include:
Heat View
Option to accept or decline a request
Dashboard, which indicates their revenue
Ability to choose vehicle type
Passenger Rating
Video Recording of the Trip
Comparison with the offline taxi business:
Drivers get better incentives from online taxi businesses, and they get paid better and fairly. An Online Taxi Booking App can monitor and easily manage operations. Drivers get flexible work hours and rest time.
How does a Taxi Booking App work?
1. The Customer installs the app. Then they open the app and make an account. The user selects the type of vehicle, chooses a payment method, and enters their drop-off location, and can see the available drivers nearby.
2. The Driver will use the app, and when the app detects they’re online, the system sends them a request which is from the passenger. When the driver accepts the ride request, they will get the passenger’s pickup location.
3. When the driver reaches the pickup location, they mark the status as ‘Arrived’. Real-time tracking of the driver is available to the passenger. The ability to call or chat with the driver is also available. The driver arrives and starts the ride by sliding the ‘slide to begin the trip’ button.
4. After the ride is completed, the driver will slide the button that says ‘slide to end the trip’.
5. An invoice is generated, and the passenger completes the payment, and they rate each other.
Additional Features of Taxi Booking App
- Taxi pool is a ride-sharing feature that lets users book a shared ride; multiple people with the same destination can use the same taxi.
- Geo-fencing lets both parties avoid crime-prone areas or areas that become crime-prone after dark.
- Call masking lets both parties hide their phone numbers.
- The in-app navigation system benefits both.
- The user can book a ride for someone else. Open the app with your Face ID and fingerprint.
- Both parties have the flexibility to cancel the ride.
Conclusion:
This blog explains how an entrepreneur can attract users and drivers to their Taxi Booking App. They face fierce competitors like Uber. Therefore, the features they offer must hook both users and drivers. For drivers, they get better incentives and flexible work hours. For users, they get comfort and safety. Mobile app development companies play a vital role here, as a ready-made taxi app solution will get a taxi business started in no time. This customized solution saves the entrepreneur lots of resources. Resources that can be spent on building brand value that will attract potential customers in the long run.