Introduction
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We have come a long way from a simple multi-service app being a bright business idea. Gojek was one of the first multi-service apps to gain popularity in Indonesia. Southeast Asia is now a hot zone for super apps. Gojek is now a decacorn company in Indonesia.
Super apps have evolved from simply being a single app with multiple services. AI has transformed all on-demand apps, including the multi-service app. It helps provide more personalized service to users, automates processes for service providers, and makes life easier for business owners by optimizing operations and boosting ROI.
Agentic AI takes it a step further by allowing the super app platform to make smart business decisions on the fly. It is the shift toward treating your app like an agent that takes your verbal requests and executes complex tasks flawlessly.
This article provides a vital insight into Agentic AI in Gojek clone apps.
What is an AI Multi-Service App?
A super app like Gojek combines multiple services like ride-hailing, food delivery, a plumber, a babysitter, and other on-demand services. An AI-powered super app ensures greater speed and efficiency throughout the app.
AI empowers the Gojek clone app to make smarter decisions by learning from historical data and analyzing real-time factors. It plays a big role in reducing operational overhead, improving service accuracy, automating processes, improving customer satisfaction, and boosting ROI.
Although this is AI, it is referred to as Generative AI. It includes features like smart chatbots, voice-to-text search, and AI-based search. It optimizes the matching engine; for example, it matches the best taxi to a user and not the closest one.
However, it is time for higher levels of automation and more advanced features to deliver a next-level user experience. For example, the average multi-service still relies on constant user input for performing tasks. It is time for the next generation of super apps – it’s time to implement Agentic AI in Gojek clone apps.
What is Agentic AI?
Agentic AI systems are more goal-oriented than tasks and require minimal supervision. Generative AI cannot make decisions, plan, reason, or execute complex tasks. Agentic AI can do all of the above.
It can understand user objectives, plan multiple actions, and make decisions. It can also learn from historical data and analyze real-time data. Hence, Agentic AI is more like a digital employee that can execute workflows and collaborate with other agents with minimal or no human interaction.
The obvious question: what is Agentic AI in Gojek Clone Apps?
Agentic AI is like giving your super app a turbo boost. It eliminates the need for users to navigate multiple services to achieve a goal. They can execute the complex task of collaborating with other agents and accomplish the user’s goal simply by learning the user’s intent.
For example, an Agentic AI multi-service app offering taxi service, food delivery, financial services, and movie booking allows the user to simply provide a verbal command like: “Book a cab for 4 to a certain location, order burgers for 4, find a nearby movie, and split the bill.”
Agentic AI for on-demand apps is one of the best recent upgrades.
Next Generation of Super Apps with Agentic AI
The all-in-one app is already a strategic solution targeting a large demographic of people with increased dependence on on-demand apps. The AI-Powered features provide it the boost one needs to ensure their app is competitive.
Agentic AI enhances super apps; it is like equipping your users with their personalized AI assistant.
Agentic AI for on-demand apps eliminates the need to navigate the menu when:
- Ordering groceries
- Planning a travel itinerary
- Booking a doctor’s appointment
- Managing subscriptions
- Scheduling meetings
- Booking a taxi
- Ordering Food
Agentic AI allows the user to simply state their goal, and it handles every step.
It also introduces hyper-personalization that goes beyond relying on browsing history. It analyses spending habits, locations, calendar events, preferences, device activity, and seasonal behavior to offer recommendations.
However, the above examples do not unleash the true potential of Agentic AI; it can do much more:
- Automatically pay recurring bills
- Optimize budget
- Manage subscriptions
- Detect fraud
- Book hotels
- Reserve flights
- Schedule meetings
- Proactively resolve problems of failed payment, appointment conflicts, and ride cancellations
- Monitor traffic
- Optimize routes
FAQ
Why does a multi-service app require AI?
A multi-service app is an on-demand mobile app that provides users with several services, such as taxi, food delivery, grocery delivery, home services, babysitting, and more. For a business to remain competitive, it is crucial they offer several value-added features. It is also vital that they have an app with a robust dispatch system that does more than match a user with a service provider. AI-powered features can accomplish this; they offer users a more personalized experience and implement robust algorithms to improve performance.
What is an example of Agentic AI in Super App?
A Super app that offers travel services like taxi booking, air ticket, and hotel booking, etc., and one that uses Agentic AI allows the user to simply provide verbal commands like: ‘Book me a flight to London from Dubai, I need to be there by next Sunday. Arrange for an AC taxi to the airport and book a five-star hotel room for me. Send me the ternary once done.‘
How much does it cost to create an AI-Powered multi-service app?
The cost to develop an AI-powered multi-service app from scratch (custom solution) can range from $30,000 to $150,000+, and it can take 18 months or more. A white-label Gojek clone app will cost a fraction of that amount and can also be ready to launch in 2 weeks.
Is an AI-Powered Gojek Clone app for start-ups?
Developing a simple Gojek clone app will no longer suffice for any type of business. It is vital for all businesses, especially start-ups, to launch a feature-rich Gojek clone, one with AI-powered features, to ensure you remain competitive and can gain market share.
What is the difference between an AI Super App and an Agentic AI Super App?
An AI-powered super app embeds AI across its various services. An AI-Dispatch system uses a smarter algorithm to match a rider with a taxi rather than offering them the closest one. It optimizes a taxi’s route using real-time and historical data to improve efficiency. It provides users with a more personalized experience. An Agentic AI Super app goes a step further by acting as an agent to help make smarter business decisions and execute complex tasks.
Develop Future-Ready Multi-Service App
If users find a single app offering multiple services (a multi-super app) appealing, they will be mind-blown if the same app lets them use multiple services with a simple voice command.
This is the true potential of Agentic AI in Gojek Clone Apps. A simple voice command can book your flight, arrange your cab to the airport, order your meal before you leave, and book your hotel when you arrive.
When you buy an AI Gojek Clone app from V3Cube, you get an app with a robust AI-Dispatch system, intelligent routing, a highly personalized user experience, and much more. It is an app that can make smart decisions based on real-time data.
Dynamic surge pricing automatically determines the service price. The smart routing system guides the drivers & delivery agents through the best possible route using real-time information. It also places taxis in strategic locations based on real-time traffic information, including traffic conditions, special events, and more.
Order your AI Gojek clone app from V3Cube today and prepare for the future of super apps.
