Whether you believe it or not, online food delivery has revolutionized the traditional food ordering and delivery methods used by restaurants. Customers no longer need to place their orders through phone calls, which had become an outdated and inefficient process. The traditional phone-in orders often resulted in missed orders due to busy phone lines. Therefore, the shift to online food delivery apps has become a necessity for restaurant owners to keep their business running smoothly.
Research and surveys indicate that over 70% of food orders and deliveries are now made via mobile phones. Mobile phones have emerged as the quickest and most convenient means to access the internet, making online food ordering apps highly popular. Restaurants that continue to rely on traditional food delivery methods are losing their significance in the market. Customers, particularly those working remotely, prefer using apps like Zomato for their food orders.
Here are the benefits of using food delivery app for expanding the roots of your food ordering business.
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Given the fierce competition in the food delivery market, businesses are continuously striving to distinguish themselves from others. However, the competition hasn’t escalated to the point where free food is being offered to customers.
The intense competition has indeed led to enticing offers and discounts from food delivery apps like Zomato and Swiggy. If you’re considering launching your own business using a Zomato clone, you’ll need to devise creative solutions to attract customers. Starting an app-based business can present several challenges. Building your app from scratch may consume a significant amount of time and money. Opting for a cloned app from an established business is often a more efficient choice as it eliminates the need for extensive research and development.
Having a great idea is one thing, but when it comes to putting that idea into action, you’ll encounter various obstacles along the way. Practical issues often arise once the app is launched. Choosing a cloned app provides you with a solution that has already withstood the test of time and user feedback.
Customized Design & Layout
If you’re a restaurant owner looking to transition to online food delivery for your customers, you can customize the app to match the theme of your restaurant. For app customization, you can consult your developers or the organization from which you purchased the app.
If you’re not a restaurant owner and plan to establish an online food delivery business as a third-party delivery service, you have a lot of flexibility. You can fully customize your app according to your preferences. There won’t be any constraints or specific conditions to follow because you’ll be operating as a third-party food delivery service provider. You’re free to choose the design and features that best suit your business.
Real-Time Menu Update
Real-time menu updates are one of the fantastic features of the Zomato clone app. This feature enables the app to instantly reflect changes in the restaurant’s menu when updates are made on the POS machine. It ensures that customers can order their food seamlessly and enjoy a quick and hassle-free ordering experience. This feature is particularly advantageous for third-party online food delivery service providers with partnerships with multiple restaurants, as it eliminates the need to manually update menus by visiting each restaurant.
The user interface of the Zomato clone app is exceptionally smooth and user-friendly, offering customers an outstanding user experience. The app’s navigation is simple and easy to understand, making it accessible to people of all age groups. The process of ordering food is straightforward. When it comes to online payments, there’s no need to enter your card’s PIN number. The payment gateways automatically send an OTP (One-Time Password) to enhance transaction security. Additionally, customers can save multiple delivery addresses for added convenience.
Push notifications are a powerful feature that can enhance customer engagement. They enable you to send important information directly to all your users’ devices through notifications. These notifications can contain updates on special offers, discounts, or deals. This feature serves as an excellent marketing tool, allowing you to showcase new products or features directly to your customers.
When placing an order, your customers have the option to choose between immediate delivery or schedule a specific delivery time. If a customer opts for a scheduled delivery time, the restaurant is automatically alerted to prepare the order accordingly.